How does the price compare to FIGS TEAMS or Mandala bulk for a 20-person practice?

A 20-set LumiScrubs Core order lands roughly $70-85 per set (top + pant + Core tier discount) before embroidery. FIGS TEAMS typically starts higher per set and adds the brand-markup layer. Mandala bulk lands lower per set but routinely surfaces in r/nursing for misship, slow refund, and color-shift complaints — the unit math at sub-$30 sets does not leave room for a service desk.

What happens if a staff member needs a different size after the order ships?

First exchange shipping is on us, both directions. Send the new size and which direction (up or down) within 30 days of arrival. Same dye lot, no color mismatch.

Can we mix colors across staff?

Yes. Common pattern: leads in olive button-neck, chairside in caribbean teal zip, front desk in dusty rose. The roster XLSX captures color per row.

How does embroidery work if we want logo on chest and sleeve?

$5-12 per garment for one position. Second position adds $4-6. First two proof rounds are free. Stitched-out sample photo before bulk — you sign off in writing.

How fast can we get a restock if we hire someone mid-year?

Reorder ID in your account stores the original color, dye lot, embroidery file, and roster sizes. Mid-year add-ons skip the discovery loop — in-stock add-ons ship within 7-14 business days; embroidered add-ons are made to order.

Do you handle 4XL-6X for plus-size staff?

Honest answer: not yet on every style. 4XL-6X plus extension on the best-selling tops lands Q3 2026. Until then, the standard XS-3XL women's / S-3XL men's covers most staff — the roster XLSX has a notes column for sizing flags so we can flag what is and is not yet doable.

Can we set up a yearly retainer rather than ad-hoc orders?

That is the Annual Program tier. 100+ sets across the year, locked dye lot, quarterly restocks, framework price. Email support@lumiscrubs.com with "Annual" in the subject — Saive replies within 12 hours Mon-Sat.

How does the price compare to FIGS or Mandala for a 20-person practice?

A 20-set LumiScrubs Core order lands roughly $70-85 per set (top + pant + Core-tier discount) before embroidery. FIGS team pricing typically runs higher per set; Mandala's per-set price is lower. Where LumiScrubs differs is the founder-run process — one contact, a written stitched-out proof, a locked dye lot, and a reorder ID — not the unit price alone.

What happens if a staff member needs a different size after the order ships?

First exchange shipping is on us, both directions. Send the new size and direction within 30 days of arrival. Same dye lot, no color mismatch.

Can we mix colors across staff?

Yes. A common pattern: leads in olive, chairside in Caribbean teal zip, front desk in a neutral. The roster captures color per row.

How does embroidery work if we want a logo on chest and sleeve?

$5-12 per garment for one position; a second position adds $4-6. First two proof rounds are free, with a stitched-out sample photo before bulk, signed off in writing.

How fast can we get a restock if we hire someone mid-year?

Your reorder ID stores the original color, dye lot, embroidery file, and roster sizes, so mid-year add-ons skip discovery — in-stock items ship in 7-14 business days; embroidered add-ons add 5-7 days.

Do you handle 4XL-6X for plus-size staff?

Not yet on every style — a 4XL-6X extension on the best-selling tops lands Q3 2026. Until then, XS-3XL women's / S-3XL men's covers most staff, and the roster has a notes column for sizing flags.

Can we set up a yearly retainer rather than ad-hoc orders?

Yes — the Annual Program tier: 100+ sets across the year, a locked dye lot, quarterly restocks, custom pricing. Email support@lumiscrubs.com with "Annual" in the subject.

12hReply from Saive, Mon-Sat

7-14dUS delivery, tracked

30-dayFree returns on blanks

90-dayQuality guarantee

Team Orders

One clean look for your whole clinic.

LumiScrubs handles team orders for dental practices, specialty clinics, pet hospitals, and med spas from 10 sets and up. Saive walks each order personally — proof, color confirmation, and roster sign-off in writing before production. No big-uniform-company portals, no quote-by-email-chain.

How a team order moves

Inquiry

Email or form. Tell us clinic name, staff count, deadline if any.

Sample kit

$99 two-set kit, credited to your first team order (10+ sets).

Roster

Send our XLSX with sizes, roles, embroidery flags.

Logo proof

Digital proof in 24h. Two free revisions; stitched-out sample photo before bulk.

Quote & pay

Itemized quote. Stripe link. 50% deposit on Multi-site / Annual tiers.

Reorder ID

Account memory of styles, sizes, colors, dye lot — restocks skip the discovery loop.

Pricing tiers

The bigger the team order, the more you save. Here’s the discount, embroidery, and delivery by team size:

Tier	Set count	You save	Embroidery	Delivery
Trial Team	10-24 sets	8% off	$8/garment	14-21 business days
Core Team	25-49 sets	10-12% off	$6-7/garment	14-21 business days
Multi-site	50-99 sets	12-15% off	quoted	21-28 business days
Annual Program	100+ sets / year	custom pricing	quoted	quarterly restocks on locked dye lot

Policy clarity

Embroidered & named items

Final sale once stitched. We send a stitched-out sample photo and your written sign-off before bulk runs — that is the catch.

Blank items

30-day return window from arrival. Any unworn, unwashed, non-embroidered piece. First exchange shipping on us.

Color and dye-lot tolerance

We work within a shade band. For Annual tier we lock a single dye lot per program year. For ad-hoc reorders, expect minor batch shift in lighting — we will flag if a shift is outside the band before shipping.

Reorder window

Locked roster, styles, and colors stay in your account for 18 months after the original order. Past 18 months, we re-confirm sizing with a roster refresh.

Start here: download the roster template

Email it back with your inquiry. Saive replies within 12 hours, Mon-Sat.

Download roster (.xlsx)

What teams typically ask before ordering

These are the questions practice managers raise most often when scoping a team uniform refresh.

How does the price compare to FIGS or Mandala for a 20-person practice?: A 20-set LumiScrubs Core order lands roughly $70-85 per set (top + pant + Core-tier discount) before embroidery. FIGS team pricing typically runs higher per set; Mandala’s per-set price is lower. Where LumiScrubs differs is the founder-run process — one contact, a written stitched-out proof, a locked dye lot, and a reorder ID — not the unit price alone. See the full side-by-side comparison.
What happens if a staff member needs a different size after the order ships?: First exchange shipping is on us, both directions. Send the new size and which direction (up or down) within 30 days of arrival. Same dye lot, no color mismatch.
Can we mix colors across staff?: Yes. Common pattern: leads in olive button-neck, chairside in caribbean teal zip, front desk in dusty rose. The roster XLSX captures color per row.
How does embroidery work if we want logo on chest and sleeve?: $5-12 per garment for one position. Second position adds $4-6. First two proof rounds are free. Stitched-out sample photo before bulk — you sign off in writing.
How fast can we get a restock if we hire someone mid-year?: Reorder ID in your account stores the original color, dye lot, embroidery file, and roster sizes. Mid-year add-ons skip the discovery loop — in-stock items ship within 7-14 business days. Embroidered add-ons add 5-7 days.
Do you handle 4XL-6X for plus-size staff?: Honest answer: not yet on every style. 4XL-6X plus extension on the best-selling tops lands Q3 2026. Until then, the standard XS-3XL women’s / S-3XL men’s covers most staff — the roster XLSX has a notes column for sizing flags so we can flag what is and is not yet doable.
Can we set up a yearly retainer rather than ad-hoc orders?: That is the Annual Program tier. 100+ sets across the year, locked dye lot, quarterly restocks, custom pricing. Email support@lumiscrubs.com with “Annual” in the subject — Saive replies within 12 hours.

Request a team quote

Send these six details and Saive comes back with an itemized quote — no back-and-forth. The button opens a pre-filled email; just fill in the blanks.

What to include

Clinic name & type · team size · role mix (front desk / chairside / hygienist / vet tech / provider) · embroidery (none / text / logo) · timeline · current pain (fit / color / price / delivery / reorder).

What you get back

An itemized quote with your tier discount, embroidery rate, and a delivery timeline — usually within 12 hours, Mon-Sat.

Request a team quote (pre-filled email)

If you are ready

Email support@lumiscrubs.com with your clinic name and staff count, attach the roster if you have it, mention any deadline. Saive walks every team order personally — 12-hour reply Mon-Sat.

Order the $99 sample kit