Inquiry
Email or form. Tell us clinic name, staff count, deadline if any.
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Team Orders
One clean look for your whole clinic.
Want to try before you order?
Request a team sample kit — tell us styles, colors, and sizes, and we will arrange samples by email. No payment upfront.
The Lumi fabric is rated for 60+ industrial wash cycles — dimensionally stable, low-shrinkage, quick-drying (production spec) — spec-rated for commercial laundering programs.
LumiScrubs handles team orders for dental practices, specialty clinics, pet hospitals, and med spas from 10 sets and up. A dedicated team lead walks each order personally — proof, color confirmation, and roster sign-off in writing before production. No big-uniform-company portals, no quote-by-email-chain.
How a team order moves
Sample kit
A two-set kit so you can check fit and fabric before a 10+ team order.
Roster
Send our XLSX with sizes, roles, embroidery flags.
Logo proof
Digital proof in 24h. Two free revisions; stitched-out sample photo before bulk.
Quote & pay
Itemized quote. Stripe link. 50% deposit on Multi-site / Annual tiers.
Reorder ID
Account memory of styles, sizes, colors, dye lot — restocks skip the discovery loop.
Embroidery proof
Nothing ships until you approve the proof.
PROOF#001
Your logo
- Position — left chest
- Thread — matched to your brand color
- Digital proof in 24h · two free revisions
- Stitched-out photo before the bulk run
Approved in writing → production
Pricing tiers
The bigger the team order, the more you save. Here’s the discount, embroidery, and delivery by team size:
| Tier | Set count | You save | Per set | Embroidery | Delivery |
|---|---|---|---|---|---|
| Trial Team | 10-24 sets | 8% off | $59.71 | $8/garment | 14-21 business days |
| Core Team | 25-49 sets | 10-12% off | $57.11–$58.41 | $6-7/garment | 14-21 business days |
| Multi-site | 50-99 sets | 12-15% off | quoted | quoted | 21-28 business days |
| Annual Program | 100+ sets / year | custom pricing | quoted | quoted | quarterly restocks on locked dye lot |
| Individual price, for reference | $64.90 | team pricing always lands below | |||
Per-set figures are calculated from the live set price and the tier rule — never typed by hand.
Policy clarity
Embroidered & named items
Final sale once stitched. We send a stitched-out sample photo and your written sign-off before bulk runs — that is the catch.
Blank items
30-day return window from arrival. Any unworn, unwashed, non-embroidered piece. Size exchanges arranged by email — fast and simple.
Role Identity
Your clinic sets the rules. We keep them.
Example roster for a 14-person dental practice — every line below is a live, purchasable combination. These are one clinic’s rules, not an industry standard: you define who wears what, and we remember it.
| Role | Garments | Colorway | Embroidery |
|---|---|---|---|
| Front desk | Front Desk Collar Top + Classic Pant | Caramel | First name · practice name |
| Chairside assistant | Lumi Motion Set — V-neck + jogger | Dark Harbor (men) / Indocyanine Green (women) | First name · RDA |
| Hygienist | Classic V-Neck Top + Straight-Leg Pant | Navy | First name · RDH |
| Sterilization | Essential V Top + Motion Jogger | Black | First name |
| Provider | Lab Coat over Core Set | White over Navy | First name · DDS |
| Practice manager | Lumi Core Set | Graphite | First name · Practice Manager |
Patients read the room in three seconds — and your mapping is saved to your Reorder ID, so new hires slot in automatically.
Color and dye-lot tolerance
We work within a shade band. For Annual tier we lock a single dye lot per program year. For ad-hoc reorders, expect minor batch shift in lighting — we will flag if a shift is outside the band before shipping.
Reorder window
Locked roster, styles, and colors stay in your account for 18 months after the original order. Past 18 months, we re-confirm sizing with a roster refresh.
Start here: download the roster template
Email it back with your inquiry.
What teams typically ask before ordering
These are the questions practice managers raise most often when scoping a team uniform refresh.
- How does the price compare to FIGS or Mandala for a 20-person practice?
- A 20-set LumiScrubs order lands at $59.71 per set (top + pant, Trial-tier pricing on the $64.90 set) before embroidery — team pricing always lands below the individual price. FIGS team pricing typically runs higher per set; Mandala’s per-set price is lower. Where LumiScrubs differs is a dedicated-lead process — one contact, a written stitched-out proof, a locked dye lot, and a reorder ID — not the unit price alone. See the full side-by-side comparison.
- What happens if a staff member needs a different size after the order ships?
- Size exchanges arranged directly with your team lead by email — we make it easy and fast. Send the new size and which direction (up or down) within 30 days of arrival. Same shade band, no visible mismatch — Annual programs lock a single dye lot.
- Can we mix colors across staff?
- Yes. Common pattern: leads in olive button-neck, chairside in caribbean teal zip, front desk in dusty rose. The roster XLSX captures color per row.
- How does embroidery work if we want logo on chest and sleeve?
- $5-12 per garment for one position. Second position adds $4-6. First two proof rounds are free. Stitched-out sample photo before bulk — you sign off in writing.
- How fast can we get a restock if we hire someone mid-year?
- Reorder ID in your account stores the original color, dye lot, embroidery file, and roster sizes. Mid-year add-ons skip the discovery loop — in-stock items ship within 7-14 business days. Embroidered add-ons add 5-7 days.
- Do you handle 4XL-6X for plus-size staff?
- Honest answer: not today. Today the range runs XS–2XL on women’s and S–3XL on men’s, which covers most staff — the roster XLSX has a notes column for sizing flags so we can flag what is and is not yet doable.
- Can we set up a yearly retainer rather than ad-hoc orders?
- That is the Annual Program tier. 100+ sets across the year, locked dye lot, quarterly restocks, custom pricing. Email [email protected] with “Annual” in the subject —
Request a team quote
Skip the email back-and-forth
Request your quote here
Tier pricing and next steps within 12 hours, Mon–Sat.
Send these six details and our team comes back with an itemized quote — no back-and-forth. The button opens a pre-filled email; just fill in the blanks.
What to include
Clinic name & type · team size · role mix (front desk / chairside / hygienist / vet tech / provider) · embroidery (none / text / logo) · timeline · current pain (fit / color / price / delivery / reorder).
What you get back
An itemized quote with your tier discount, embroidery rate, and a delivery timeline — usually within 12 hours, Mon-Sat.
Request a team quote (pre-filled email)
If you are ready
Email [email protected] with your clinic name and staff count, attach the roster if you have it, mention any deadline. A dedicated team lead walks every order personally — 12-hour reply Mon-Sat.
